• Meet the Team

    We’re more than a business,
    we’re a family.

Pest Control
Technicians

We only hire the best.

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Jose is a longtime member of the Urban Desert Team and friend of the family. At 16-years-old he started working for us as a babysitter. We can attest that he is patient as the day is long. Jose will impress you with his knowledge, cheerful countenance and winning smile. Also, he is a HUGE Raiders fan! Please do what you can to overlook this flaw. (Go Cowboys!)

Jose

Senior Technician

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Bob is a master at making people smile and is truly happiest when he can be of service to others. He strongly believes in 100% customer service 100% of the time. Bob’s personal motto is “If you’ve got bugs under your rugs, I want to treat ‘em like thugs and kill the filthy bugs!” He is more powerful than Spiderman, and better lookin’ too!

Bob

Pest Control Technician

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Jeff is another one of our Urban Desert family sets. Jeff married his high school sweetheart and their oldest daughter, Kayla, works with us in the office. Jeff is one of the best gems in the industry.  We’ve had several customers express their admiration of Jeff’s thorough work and he has quite a fan base. Another fact about Jeff, he loves football. Although this also his major flaw, his favorite team is the Washington Redskins. Of course, we’re doing our best to help him get better, notice whose team colors he wears to work ;-)

Jeff

Pest Control Technician

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We are lucky to add Al to our Urban Desert family he has a long resume of success and has come on board to help us take great care of our customers and assist in managing our fleet and inventory. He is a pleasure to work with and we know you are in good hands with Al.

Al

Pest Control Technician

Termite
& Rodent Division

We aren’t happy until you are.

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Dax is an important part of our UDP termite crew. He is the 2nd son to owner Brad and within a minute of meeting him, you won’t doubt it! A chip off the old block, Dax is a natural people person and has the superpower of making people from all walks of life feel happy and at ease. He has a very big heart and is well known for his random acts of kindness. Every day he shows he really cares about this company and its customers as he consistently makes the effort to go above and beyond what people expect.

Dax

Termite & Rodent Technician

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Tino was Born & raised in a small town in southern New Mexico. He has been in the pest control industry for over 7 years and knows the importance of doing things correctly the first time. He is a father of 2 little boys who inspire and motivate him to be the hard working perfectionist that he is. Tino is easy to spot in a crowd as the “tall cowboy with the big buckle. Notice how much he looks like Woody, the main character from Toy Story.

Tino

Termite & Rodent Technician

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If you’ve met Matthew you know that he is a dedicated & thoughtful human being. He has been in the pest control industry for over 2 years and has experience in both pest & termite control. He has been married 14 years and has 3 great kids. Before pest control he had a career serving our country in the army military police. He takes quality very seriously & approaches everything he does with 100% integrity.

Matthew

Termite & Rodent Technician

Office Staff

The heart of our organization.

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Trista is wife, bookkeeper, marketing coordinator, business consultant, personal assistant and answering service to Brad (UDP owner). She also heads up the UDP tech support division which mainly consists of turning on and off technology devices when they don’t work properly and then getting credit when it works. Her favorite part of the job is finding fun ways to post on Social Media and playing with photo editing apps. When she is not working, or taking care of her family she enjoys nerding out with a good sudoku puzzle or documentary.

Trista

Manager

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One thing we can assure all of our customers is that when Gina Valenzuela is on the job, the job is done quickly and it’s done right! When Gina is not running the office she continues to be amazing on campus as a college honors student studying Human Resources. Gina has a long history working in the pest control industry and does not like bugs! She understands the urgency of getting the technicians out ASAP to get your home protected. Gina’s favorite thing to do when she is not at work or school is to spend time with her amazing little girl!

Gina

Manager

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Valeri is what we in the biz refer to as “a great catch”. A college grad, with many talents, we are lucky to Have her on our team. Valeri came to Phoenix about a decade ago after enduring “enough midwestern winters to last a lifetime!” She must still have a little Minnesota ice left in her veins as she is one of the only people, perhaps in the universe, who claims no fear of scorpions. When Valeri isn’t crunching numbers at UDP she can be found hiking with her family or enjoying one of her favorite TV shows.

Valeri

Billing Specialist

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Emily became part of our wonderful UDP team at the Arrowhead Mall. Yep, that’s not a typo, we first met her at the food court in the mall! We knew right away, amidst the fast food and chaos, that she was a keeper. She is currently our Jedi master of scheduling and is on the front lines of making sure no customer is left behind. If you’ve had the pleasure of talking with Emily you know that her quick wit and charm make her fun to chat with and a big asset to our company. Emily was born and raised in Phoenix and loves being with her family and her dog Sophia.

Emily

Administrative
Assistant

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Kayla is our newest Urban Desert Pest Control acquisition. We were lucky enough to steal her from a management position at Cyclebar to be our office sales guru. You’ll never have a negative experience with Kayla. She is always happy and helpful. She has even been able to have fun while dealing with our demon-possessed office printer (Patent pending on her printer dance). Her favorite things, besides work at UDP, are her fiancé Jynx, her dog Marin, a good work out and vacations to Rocky Point. Side note, she has been a licensed hairstylist for 5 years so if you need any hairdo tips while talking pest control, she is your go to!

Kayla

Administrative
Assistant

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Tiara is a transplant from Northern California. She is always fun to talk to and keeps everyone in good spirits. She loves animals of all kinds and has her very own bearded dragon, which visits the office on occasion. She truly loves hearing all the details about your four legged friends. We can always tell the accounts she has set up because it will have notes about your pets, often including their name so the tech can greet your pet properly.

Tiara

Administrative
Assistant

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We are blessed to have several sets of employees from the same family. Melissa is one of those sets. We loved her sister Gina so much that we had to have a matching set. Melissa comes to us from the veterinarian industry. She is very patient, easy to work with and is always looking out for the best interest of our customers.

Melissa

Administrative
Assistant

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Everyone’s favorite team member!

Chica

Canine Ambassador

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Say hello to Bubba, Urban Desert’s newest addition!

Bubba

Jr. Canine Ambassador

Team Leaders

The head hanchos.

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Brad has over two decades of experience building successful pest control companies. He is detail-oriented and isn’t satisfied until the customer is 100% happy. Brad is known for his quick wit, positive nature and thorough knowledge of two major subjects: pest control & football (Go Cowboys!). Brad and his wife, Trista, have five kids so he understands every dollar counts. Your home and family are his top priority.

Brad Olsen

Founder & Owner

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Jeremy is a Co-Owner of Urban Desert Pest Control. He is one of the hardest working guys in the business and brings a very diverse set of skills to the company. He is our organization guru—just ask for a tour of his truck! He is fluent in Spanish and a great communicator overall. Jeremy’s career started in television, and you can see that he’s a natural on the news! Jeremy finds great joy in getting to know people. He shows his appreciation for each of our customers by focusing on superior service and getting results. He loves the AZ heat (yes, he actually said this) and is in awe by all the beauty the Phoenix Valley has to offer.

Jeremy Miller

South Phoenix Partner

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Chad has been in the pest control industry for over 15 years and is one of the valley’s top wildlife experts. He holds a CQA license in both pest and wood destroying insects. For the last five years, he owned his own business, Urban Pest Management. Chad and Brad were destined to join forces, which they did in early 2018. We know that he will be an amazing asset to achieving the great results that our customers have come to expect and deserve. In addition to his wealth of knowledge on all things pest control, he is a great person with a kind disposition. He especially enjoys time with his family and loves the outdoors.

Chad Little

Owner of Rodent & Wildlife Division

Meet the Team

We’re more than a business.
We’re a family.

Pest Control
Technicians

We only hire the best.

Termite
& Rodent Division

Termites and rodents?
No problem.

Office Staff

The heart of our organization.

Team Leaders

The head honchos.

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All Rights Reserved - License #9471